Why is My Refrigerator Water Dispenser Not Working?

Is the water dispenser on your refrigerator not working? If so, you can try to repair the problem on your own or call Rapid Richmond Appliance Repair for refrigerator repair Richmond, Virginia.

There are a lot of reasons for the water dispenser in a kitchen refrigerator to stop working. Again, some reasons might sound a bit crazy. However, something as simple as an off switch has been the culprit in the past. Be sure to check the obvious potential issues before proceeding with complicated refrigerator repair. Let’s begin to tackle this appliance repair problem and see what causes we can reference for a broken water dispenser on a refrigerator.

The reason for a broken water dispenser is commonly either an installation problem, a filter failure or frozen water tubes:

New Refrigerator Installation Problems

You just installed a new refrigerator for your kitchen with a water dispenser, but it is not working. The water dispenser has to be hooked up to the water line. That might be the cause of the problem.

If your brand new refrigerator is replacing a previous refrigerator that didn’t have an ice maker or water dispenser, there is a chance that you don’t have a functioning water line running to this area. Most of the time a water line is usually run from underneath a home either in a crawl space or basement. You can buy this type of water line at almost any hardware store and they are very simple for the average homeowner to install. Typically they have include a water shut-off valve, which is important so that if you should need to move the refrigerator, you can turn off the water.

If you have a water line, is the valve on? The valve handle must be lined up with the hose. And, is there water running through the pipe you have installed to connect the water line? Obvious and questions, but things that need to be checked.

If you had to remove the refrigerator doors during installation the water dispenser may not be plugged in. Read the owner’s manual to see the wire harness for the particular model of refrigerator. Check that it’s plugged into the refrigerator.

When the water is connected, most of the time there is air in the line. So, engaging and disengaging the dispenser control to get the air out is necessary.
Filter Problems

On some of the household models, there are different filters. These filters can “expire”, become clogged or freeze. All of the filters are dependent on the style and type of refrigerator. If your filter is blocked it can cause slow filling or no flowing at all. It is suggested that your filter be replaced every 6 months. Changing filters can be challenging. If you run into issues, go online or call us and learn the right method to change a filter.

One recommendation is to fill up the filter with water prior to installing it. Typically the water filters can need a long amount of time to fill up, which could cause you to think the water dispenser isn’t working. You should read the manual if all else fails. To ensure it’s not air caught in the lines, depress the dispenser arm for about 5 minutes.

A frozen water tank could be the cause of the problem as well on some refrigerators. If the water tank freezes it will start to leak onto the fresh food bins. Limited food inside of the fresh food bins will cause freezing to occur.

ADDITIONAL REFRIGERATOR RESOURCES